Get Rid Guidelines

The condition of your item greatly impacts our ability to give it a new home. At Sunshine Thrift, we want to introduce second hand shopping to those who currently find it a step too far outside of their comfort zone. To do this, we ensure that all of our items are in excellent condition, as if they were brand new.

Before creating your Get Rid order, we want you to understand what our condition guidelines are. You can then use these guidelines to check if your items are suitable for Get Rid. We use these same condition guidelines when inspecting the items you send us.

You are responsible for thoroughly checking the condition of your item prior to sending it to us. To do this we advise that you check the item in bright, natural light. 

We have two condition categories:

New with tags

The item has its original tags still in tact and has never been worn.

Worn with no signs of wear

The item may have been worn once or twice but there is no evidence of this.

Condition checklist

We do not accept items that display any of the below faults, whether they are new with tags or worn with no signs of wear.

• Broken or unusable zips
• Amendments or adjustments
• Missing or loose buttons
• Rips
• Stains
• Pulls
• Bobbling
• Marks
• Scuffs
• Wear and tear
• Washed out care label
• Illegible care label
• Care label has been cut out
• Brand label has been cut out

If your item displays any of the above faults, your item will not be accepted for Get Rid.

If you send us an item which displays any of the above faults, you will not be paid for this item and a £5.00 admin fee will be deducted from your final Get Rid value for our handling of this item.

If you are still unsure if your item is in acceptable condition, it is likely that it isn’t. We only want items that look and feel brand new.

• Bags
• Belts
• Boots
• Co-ords
• Coats
• Dresses
• Hair accessories (unused)
• Hats
• Heels
• Hoodies
• Jackets
• Jeans
• Jewellery (unused)
• Joggers
• Jumpers
• Jumpsuits & playsuits
• Knitwear
• Leggings
• Sandals
• Scarves
• Shirts
• Shorts
• Skirts
• Suits
• Tops
• Trainers
• Trousers

• Counterfeit goods
• Items without care labels or their main label
• Items that you do not have the authority to sell
• Men's and children's clothing
• Pyjamas
• Slippers
• Socks & tights
• Sportswear
• Suitcases/luggage bags
• Swimwear
• Unbranded clothing, footwear and accessories
• Underwear
• Used hair accessories
• Used jewellery

If your item appears on this list, your item will not be accepted for Get Rid.

If you send us an item which appears on this list, you will not be paid for this item and a £5.00 admin fee will be deducted from your final Get Rid value for our handling of this item.

We do not have a list of brands we accept for Get Rid. This allows us to accept a wider variety of brands and introduce new brands to our customers. We do have a list of brands which we will not accept under any circumstance

If your item doesn't appear on the list below, we are not obliged to accept your item and we can reject any item we deem unacceptable for Get Rid.

Brands we will not accept:

• Amazon
• Apricot
• ASOS
• Atmosphere
• Boohoo
• Dorothy Perkins
• Dusk
• Forever 21
• H&M
• Hobbs
• I saw it first
• La Reroute
• Lee
• Lucy Sparks
• M&S
• Matalan and any of their sub brands (e.g. Mantaray)
• Minute
• Miss Selfridge
• Missguided
• Monsoon
• New Look
• Park Lane
• Pink Soda
• Pretty Little Thing
• Primark
• Quiz
• River Island
• Shein
• Supermarket clothing brands (George, Tu, F&F)
• Unbranded clothing

If your brand does not appear on this list, it may still be rejected for Get Rid as this is ever changing.

To give you an idea of the brands we are looking for, see the list below. We are not obliged to accept your item if the brand appears on this list, as this list is for guidance only.

& Other Stories, Allsaints, Arket, Converse, Cos, Desigual, Diesel, DKNY, Free People, Ganni, House of Sunny, Ichi, Kurt Geiger, Levi’s, Lucy & Yak, Mango, Monki, Motel Rocks, Never fully dressed, Nobody's Child, Noisy May, Oliver Bonas, Pull & Bear, Reclaimed Vintage, Self Portrait, Toast, Topshop, Ugg, Uniqlo, Whistles, Zara

We assess your Get Rid order on a case by case basis so cannot confirm in advance whether your item(s) would be accepted or rejected.

To get an idea of what your items could be worth, check out our values page here.

The condition of your item greatly impacts our ability to give it a new home. At Sunshine Thrift, we want to introduce second hand shopping to those who currently find it a step too far outside of their comfort zone. To do this, we ensure that all of our items are in excellent condition, as if they were brand new.

Before creating your Get Rid order, we want you to understand what our condition guidelines are. You can then use these guidelines to check if your items are suitable for Get Rid. We use these same condition guidelines when inspecting the items you send us.

You are responsible for thoroughly checking the condition of your item prior to sending it to us. To do this we advise that you check the item in bright, natural light. 

We have two condition categories:

New with tags

The item has its original tags or packaging still in tact and has never been used.

Used with no signs of use

The item may have been used once or twice but there is no evidence of this.

Condition checklist

We do not accept items that display any of the below faults, whether they are new with tags or used with no signs of use.

• Broken or unusable zips
• Amendments or adjustments
• Missing or loose buttons
• Rips
• Stains
• Pulls
• Bobbling
• Marks
• Scuffs
• Chips
• Wear and tear
• Washed out care label
• Illegible car label
• Care label has been cut out
• Brand label has been cut out

If your item displays any of the above faults, your item will not be accepted for Get Rid.

If you send us an item which displays any of the above faults, you will not be paid for this item and a £5.00 admin fee will be deducted from your final Get Rid value for our handling of this item.

If you are still unsure if your item is in acceptable condition, it is likely that it isn’t. We only want items that look and feel brand new.

• Candles (unused)
• Cushion covers (no pads or filling)
• Decorative items such as ornaments, candle sticks, battery
  powered string lights, coasters
• Hardware such as drawer handles
• Picture frames (up to 8inch x 10inch)
• Small clocks up to (up to 30cm diameter)
• Small rugs (must be foldable into 40cm x 40cm)
• Throws (must be foldable into 40cm x 40cm)
• True vintage home decor

• Bedding
• Crockery
• Curtains and blinds
• Fake vintage home decor items
• Furniture
• Gardening items
• Glassware
• Kitchenware
• Large rugs (anything that cannot be folded into 40cm x 40cm)
• Lighting
• Mirrors
• Seasonal homewares
• Towels & other bathroom textiles
• Tools
• Used candles
• Vases

If your item appears on this list, your item will not be accepted for Get Rid.

If you send us an item which appears on this list, you will not be paid for this item and a £5.00 admin fee will be deducted from your final Get Rid value for our handling of this item.

We do not have a list of brands we accept for Get Rid. This allows us to accept a wider variety of brands and introduce new brands to our customers. We do have a list of brands which we will not accept under any circumstance

If your item doesn't appear on the list below, we are not obliged to accept your item and we can reject any item we deem unacceptable for Get Rid.

Brands we will not accept:

• B&M
• Home Bargains
• Online fast fashion brand homewares
• Primark
• Supermarkets such as Asda, Tesco, Sainsburys
• IKEA
• Yankee candle
• Habitat

We assess your Get Rid order on a case by case basis so cannot confirm in advance whether your item(s) would be accepted or rejected.

To get an idea of what your items could be worth, check out our values page here.