FAQs

We offer two delivery options, standard and express.

Standard delivery is £2.95 and your order will arrive within 3-5 working days once it has been despatched.

Express delivery is the speediest way for you to get your order. Your order will arrive within 1-2 days of being despatched.

Unfortunately, we don’t currently ship outside the UK. This is definitely something we will consider for the future. Sign up to our mailing list to be the first to know when we start shipping outside of the UK.

Your order will be despatched the next working day. If you have chosen standard delivery, your order will arrive within 3-5 working days. If you have chosen express delivery, your order will arrive within 1-2 working days.

We get it. Sometimes shopping online doesn’t produce the results you had hoped for. No problem, we offer a 14 day free returns policy. Get in touch here and we will arrange your return.

To be eligible for return, your item must have it’s Sunshine Thrift clothing tag attached and must not be earrings or bought in sale.

Read our returns policy here to learn more.

We want to make second hand shopping feel like second nature. To do this, we only want to sell you items which are in great condition so that you can tell your besties that your new tote bag ‘it's second hand, but you wouldn’t know it.’

New with tags

This item still has its original tags or packaging and no signs of use, as if you had bought it direct from the retailer. With us it’s the same, but a lot cheaper.

No signs of use/wear

This item does not have it’s original tags or packaging but there are no signs of use. This means, apart from it’s tags being missing, this item appears brand new.

Very good

This item appears in excellent condition but on closer inspection, there may be small signs of use. Read the product description for more information.

We will despatch your mailer bag via Royal Mail 2nd class service the next working day.

Unfortunately, any items purchased in our bundle sale are non-refundable unless they have arrived damaged. Read our returns policy here.

Get 10% off each and every item in our bundle sale, add the item to your basket and you will see the 10% discount automatically removed.

But once you start adding to your bundle, the more you save!

• 2 items in the bundle sale will save you 20% off both items.
• 3 items in the bundle sale will save you 30% off all three items.
• 4+ items in the bundle sale will save you 40% off all items.

The discount automatically increases as you add more items to your basket.

Look out for this ‘bundle sale’ flag on collection pages and ‘bundle sale’ banner on product pages. These are the items you can add to your bundle!